PRIVACY POLICY

Junk Removal Central Florida LLC ("El Gallo Hauls," "we," "us") respects your privacy. This policy explains what information we collect and how we use it.

Information We Collect

• Contact information you provide (name, phone number, address/zip code)
• Photos you submit for a junk removal estimate
• Communication history via phone calls and text messages

How We Use Your Information

• To provide price estimates and schedule junk removal services
• To contact you about your service request, including confirmations and updates
• To improve our services

Photo Estimates

Photos submitted for estimates are analyzed to determine pricing and are used solely for that purpose. We do not sell or share your photos with third parties for marketing purposes.

SMS/Text Messaging

Customers may consent to service-related SMS/MMS communications by affirmatively selecting the unchecked SMS-consent checkbox on our website or by initiating a text conversation with us at (407) 250-1601. Messages may include estimates, responses to customer inquiries, scheduling confirmations, arrival updates, and other communications directly related to the customer’s requested service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or consent records with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to deliver communications and provide the requested service. SMS consent is not a condition of purchase.

Information Sharing

We do not sell your personal information. We may share information with service providers who help us operate our business (e.g., scheduling and communication platforms), solely for the purpose of providing our services to you.

Data Security

We take reasonable measures to protect your information but cannot guarantee absolute security.

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